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Support
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Help files
Groove Mechanic ships with its online help in HTML
format, for use with Microsoft's HtmlHelp system. (This requires that you have
Internet Explorer 4.0 or later installed on your system).
If you cannot
access this help file, or if you would rather have the User's Manual in an
easily printable form, you should download the PDF version of the help file,
from the link below. You will need Adobe's Acrobat Reader (available free from
Adobe), to be able to view and print
this.
(If you use Internet Explorer you may need to right click on the
link below and select "Save Target As...")
Download the Groove
Mechanic User's Manual in PDF form
Contacting Coyote Technical
Support:
If you have
a problem that cannot be solved by the online help, or by the Frequently Asked
Questions (see below), you can e-mail
Coyote Technical Support. Please clearly state your problem, the conditions
under which it happens, and what version of Groove Mechanic or DirectX Plugin
you are using, along with any other info you think might be
relevant.
Frequently-asked questions
regarding Groove Mechanic:
Will the registration key
work when I buy a new PC or upgrade my PC?
Yes! The permanent registration code is independant of your hardware, and will
work on any PC.
I entered my registration
code but Groove Mechanic still says it is unregistered!
Whenever
this has happened, it has usually been due to a typographical error made when
entering the registration code or "user info" string to Groove Mechanic. Please
check both very carefully, INCLUDING PUNCTUATION, before contacting Coyote
Software. The most reliable way to ensure no errors are made is to cut and
paste the info directly from your e-mail program to Groove Mechanic's
registration dialog box.
Other possible reasons for the evaluation
version to not work:
- You have changed your computer's date for
some reason
- You have previously evaluated Groove Mechanic
on the same computer.
Why are the Save and
Save As menu items greyed out?
File saving is enabled only when
there is something to save. Usually this is when you have repaired clicks,
rumble, hiss or normalized the amplitude. However there are two situations in
which the menu items will stay greyed out even after repairs have been made:
- When you opened the file you checked the
"Apply changes immediately..." box
- You have just finished Capturing the audio
from an external source and have made repairs to it
In both these situations all changes are made
immediately to the file on disk as the repairs happen, so there is nothing left
outstanding to be saved.
Why do I get an "Error
waiting for event flag"? Or why do I hear gaps in the audio I
record?
In most cases, this is due to the disk being too slow to
capture the audio, during recording. This can be due to:
- a fragmented disk
- the use of a Zip disk or other low-speed
disk
- a very slow computer (eg. 486 or older)
- using a network-mounted disk rather than a
disk connected directly to the computer
- running other programs (or a screen saver)
while the capture process is going on
- on Win95/98 systems, a non-optimal "vcache"
setting (vcache should be set to approximately 1/4 of your RAM size. See
the Cubase for
Windows Users site for details)
- if you have a Via sound system and are
running Windows 98 SE, you may have to uninstall your WDM (Windows Driver
Model) sound driver (some versions of which have numerous problems) and install
the non-WDM driver that is normally used with Windows 95 or Windows 98. See
Via's website for more
info.
Why do I hear
a 2-second gap between songs when I listen to the CD I recorded?
CD
players will pause for 2 seconds at the start of each track if the CD was
recorded in "track at once" mode. You can avoid this by recording the CD in
"disc at once" mode, but not all CD recorders and CD-burning software packages
support this mode.
Why does my Sonique player not
play OGG files produced by Groove Mechanic?
Sonique versions 1.9 and
1.95 (and maybe others) do not properly support the latest version of OGG files
(RC3). There is a plugin available that allows Sonique to play these, however.
It can be found at Nic's Stuff,
and possibly other locations on the web. Download and unzip the file,
extracting the plugin (vorbisRC2.sqp) into your sonique\system folder, and move
or remove the old plugin (vorbis.sqp)
Why does my
batch file not work? (Using "for %i in *.wav..." to get Groove Mechanic to
process all the WAV files in the folder)
In "command prompt" or
"DOS" batch files, the percent character must be duplicated in order to be
considered to be a single percent character. So instead of "for %i..." use "for
%%i...". And do the same for any other place in the command line where the
percent character is used.
Why do songs play back
too fast?
This problem has affected a few people with Yamaha OPL
sound cards, running Windows 95 or 98. It appears to be due to Windows changing
the sound card settings while Groove Mechanic is recording the audio. It can be
prevented by disabling your Windows sounds (Control Panel - Sounds: set Schemes
to "No Sounds"). Also make sure that while recording with Groove Mechanic you
are not running any other applications that might be using your sound
card.
Why does my computer (Windows 95 or 98)
slow to a crawl after using Groove Mechanic for a while?
Ironically,
this is due to a feature of Windows which attempts to speed up access to files.
A large portion of your computer's memory is used to store each file that gets
opened and read on your system. This feature, called file caching, works very
well on small files that are frequently read. But the type of files that Groove
Mechanic deals with are normally very large, and they rapidly fill up the file
cache. This leads to excessive paging (moving data between the RAM and the
disk). In extreme cases it can cause your computer to freeze.
Some users
have reported seeing a great improvement by running a free tool called RAMPage.
It can be downloaded from jfitz Technologies
Why are the Hiss menu items (Get Noise Base and Fix Hiss)
grayed out?
There can be several reasons for this. First, you need
to analyze the file (using Repair - Analyze Clicks and Rumble) before the Hiss
functions can be used. Also, in versions of Groove Mechanic up to 2.5b, you
cannot dehiss more than one file in a single session of Groove Mechanic - in
order to dehiss a second file you must shut down Groove Mechanic and restart
it.
Why don't you add this great
feature...
We'll consider it! Coyote is always looking for ways to
improve Groove Mechanic, and many of the new features and enhancements made
over the past years were suggested by users.
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Frequently-asked questions
regarding Coyote Forte
Why do I hear
occasional clicks when playing songs?
This can be due to a number of
possible causes:
- Disk is fragmented. To check and repair, run
Windows’ Disk Defragmenter (or a third-party defragmenter)
- Other applications are using system
resources. You should not have any other applications running when Forté
is running. Shut down any applications that are using any significant amount of
processing power, disk usage or memory. Be sure to shut down any applications
in the System Tray as well (the area at the bottom right corner of your screen,
near where the clock is normally displayed) if there is any possibility they
could be using system resources. Also check for background tasks such as the
Microsoft Office File Finder, anti-virus applications, or server
applications.
- PC’s resources just aren’t
sufficient to run the requested number of voices of polyphony. Check the System
Requirements in the Overview section. Try reducing the maximum polyphony.
- There is a problem with the sample file. Try
another sample file.
If the CPU usage is just slightly too high
for the music you are playing, try shutting off the Reverb, or the Headphone
Head Model.
If you have the Tuning Adjustment set to a non-zero value, try
setting it back to zero.
Where do I get sample
files?
There are many sources of sample files, ranging from free to
quite expensive. Try doing a web search for "gig sample files". Check the
Tascam/Nemesys web site (currently here), or the Coyote
Sources of Sample
Files page It is also possible to convert sample files from other formats
(eg. Akai, SoundFont) to gig format, using commercially available
translators.
Why does Forte die with an access
violation or Invalid Handle when exiting the program?
Version
5.10.00.0027 of the ASIO driver for the M-Audio Delta series cards has a bug
that was fixed in version 5.10.00.0029. You can get the updated driver from
M-Audio.
Frequently-asked questions
regarding Coyote's DirectX Plugins:
What software do I need to
host the plugins?
You need an application that supports DirectX
plugins (formerly known as ActiveMovie plugins). There are many that do so.
Here is a partial list (Coyote makes no representation as to the relative
merits of any of these, and makes no recommendation as to which you should use.
All trademarks are property of their respective owners):
- Syntrillium's (now
Adobe's) Cool Edit Pro
- Steinberg's WaveLab
- Cakewalk Home
Studio
- Bremmer's Multitrack
Studio
- Sonic Foundry's (now
Sony's) Sound Forge and Vegas
- Flavio Antonioli's
n-Track Studio
Why do the plugins
hang or crash Sound Forge or Vegas?
Early versions of Sound Forge
(up to, and possibly including 5.0) and Vegas (1.0) used an old version of the
DirectX management system. They do not support plugins built using DirectX 8,
which is the version that the Coyote plugins are built with. If you wish to use
an old build of the Coyote plugins, please contact us at
info@coyotes.bc.ca
Frequently-asked questions
regarding Coyote's VST Plugins:
What
software do I need to host the plugins?
You need an application that
supports VST 2.3 plugins. There are many that do so. Here is a partial list
(Coyote makes no representation as to the relative merits of any of these, and
makes no recommendation as to which you should use. All trademarks are property
of their respective owners):
- Steinberg's Cubase SX
2.0
- Steinberg's WaveLab
- Kreatives' Kristal
- SAW Studio
Furthermore, if you install SpinAudio's VST
DX Wrapper, you can use VST plugins (including Coyote's Wah and Wah/GT) in any
host program that supports DirectX plugins. |
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